I'm a designer who is doing the hard work to make things simple. I'm passionate about accessibility, plain English and designing sustainable, ethical services. 

After spending many years designing content in the public sector, I transitioned to service design in 2018. I’ve worked on a range of projects, covering everything from farming, food systems and flexible energy to governance, hearing loss support and adult social care.

I ask “why?” a lot. I enjoy working in Mural and Miro, but I think we overuse them. I’m very interested in participatory design. I love to get stuck into messy, complex problems. I strongly dislike PDFs.